Mentoring - Connect to Success

Last January I became a mentor for Connect to Success, the Vancouver YWCA program that serves women who are entering or re-entering the workforce in a professional or skilled field, or who are underemployed and looking for more meaningful employment.  I’ve thoroughly enjoyed the process and look forward to being a mentor again.

If you know [...]

Imagining Tomorrow's Workplace

Here’s a question for you. How do you think small businesses will need to change to meet the challenges of tomorrow, and by the way, what does your crystal ball show for those challenges?

I’ve been acting as a Workplace Design Consultant on Tomorrow’s Workplace, a project sponsored by the Surrey Board of Trade. The project hopes [...]

Metaphor Sparks Innovation

Steve McCallion’s Fast Company article, Building Consumer Experience Value Using the Power of Metaphors, provides another avenue to explore when trying to think outside your current box.

He says that thinking about innovation has shifted from products to consumer experience and provides examples of businesses that have used a focus on experience to build market share.

“A [...]

Three Reasons Why Beauty Means Business

1. Beauty lifts the spirit.
Whether you bring your service or product directly to the consumer or deal business to business, what helps you create a business environment that gives your customer an experience that lifts the spirit has never been more important. The more the world focuses on cutting costs, cutting back, and celebrating [...]